Privacy Declaration Frequency Solutions – Naoru Brands BV

Frequency Solutions - Naoru Brands BV (''we''), located in the Netherlands, is responsible for the processing of personal data as reflected in this privacy statement.

Frequency Solutions - Naoru Brands BV considers careful processing of personal data of the utmost importance. Personal data is carefully processed and secured. When processing, we adhere to the requirements of the General Data Protection Regulation (the "AVG"). This Privacy Statement explains how we collect and use your data in accordance with the AVG.

In this Privacy Statement, we explain what personal data we collect and use, and for what purpose. We encourage you to read this Privacy Statement carefully. This Privacy Statement covers our website, and related websites and Services.

This Privacy Statement was last updated on: 11 may 2023

Use of Personal Information

When you use websites and related Services offered by Frequency Solutions - Naoru Brands BV, you may share personal data with us. We collect and use personal data that you, or your company, share directly with us. We will not use personal data for purposes other than those described in this statement unless you have given your prior consent.

Types of data collected

When you use our Services on this website, we may collect the following data:

First and last name

Address information

Phone number

Email address

IP address

Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Information about your activities on our website

Information about your surfing behavior across different websites (for example, because this company is part of an advertising network)

Internet browser and device type

Bank account number

Types of data for the Frequency systems

The software used on the frequency systems are a level 4 security software program. All data like client profiles and program history are fully encrypted. Meaning that RyseUp or Frequency Solutions have no access to these data. This data is standing on your own computer or mobile. Your activation key used in the software will make these data visible to only you.

Grounds for processing

We generally process your personal data for the following purposes:

Handling your payment

Sending our newsletter and/or advertising folder

Calling or emailing you if necessary to carry out our services

Informing you about changes to our services and products.

Frequency Solutions - Naoru Brands BV analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

Frequency Solutions - Naoru Brands BV also processes personal data when we are legally obliged to do so, such as data we need for our tax return.

We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.

Retention of personal data

We retain your personal data for as long as necessary to fulfill the purposes of this Privacy Statement. In general, we retain personal data from our website visitors for 24 months

Your Rights

You have the right to access the information we process. If you wish, you can contact us directly. We will ensure that we provide you with a copy of the data we process about you. We may need to verify your identity to fulfill your request. If you believe that the information provided that we process about you is inaccurate, you may contact us to update your information. You also have the right to object to data processing. If you want us to delete your information, you can inform us at any time. You can contact us at any time regarding these requests. We will always respond in a timely manner, in accordance with the AVG. If you are not satisfied with the response you receive, you can take your complaint to the relevant regulator. At the bottom of each mailing is a simple link to unsubscribe from our mailings.

Sharing with others

We will NOT share your information with others without your consent, unless this is necessary in connection with the performance of the agreement you, or your organization, have entered into with us, or unless it is a legal obligation.

Transfer of personal data

To accomplish the purposes described in this Privacy Statement, we may transfer your data outside the EEA. When this is the case, we will take appropriate measures to ensure that personal data is properly secured. For transfers to the United States, we will ensure that such U.S. party is Privacy Shield compliant. For other transfers, we may transfer your data to a country recognized by the European Commission as providing an adequate level of protection with respect to Personal Data.


Data you provide may be retained for statistical analysis, including through Phoenix Analytics and/or Google Analytics. These statistics are used to optimize the Services. This allows us to see how our visitors use the website and to improve the website based on this data. Where possible, we will pseudonomize this data.


We want to be able to offer you relevant and personalized information in a user-friendly way. To this end, we use different types of cookies on our websites. For example, we place cookies that are necessary for the functioning of the site. Think of the ability to respond, the operation of spam filters, video playback and caching to make the website faster. We also use analytical cookies that do not invade your privacy.

In general, cookies are stored for the duration of the (browser) session. In addition, your IP address may be stored in our web server log files when you use our Services. This is necessary to properly administer and secure our Services. We do not use your IP address to track or record your online behavior. Typically, we are unable to link your IP address to your name, address or other identifying information, except when you provide us with such information and continue to use the same IP address.

You may opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser settings.


We ensure that your personal data is protected against loss or against unlawful processing. Among other things, we have taken the following technical and organizational measures:

  • Logical access control, use of passwords and possibly a second factor;
  • Encryption of data;
  • Pseudonomization of data;
  • The use of Virtual Private Servers (VPN) accessible with the SSH key;
  • Transfers only over SSL;
  • Purpose-bound access restrictions;
  • Control of recognized authorizations.

Websites and Third Party Services.

Our Services include activities related to providing software that allows our clients to build their own professional websites. Our clients determine what type of data they collect on or through their websites. We process such data only on behalf of our clients. If you have any questions about information our clients collect on or through their website, please contact the organization that set up the website. Our clients determine what other services or plug-ins they use. This Privacy Statement does not apply to such other services or plug-ins, nor to third-party websites accessed through links. We cannot guarantee that these third parties will treat your personal information securely and reliably. We recommend that you read the privacy statements of these parties.